The staff here is horrible!!!! Rude, alienating, arrogant, disrespectful, cunning and absolutely clueless of the meaning of service. Prices of boxes and shipping materials are not published and are outrageously priced.
DO NOT have them pack your stuff before a full price disclosure or you'll regret it.
Save yourself the grief and drive two minutes down the road to the Dana Point location. Same box $20 cheaper!!!!!!
To bad UPS corporate will have so little oversight on how poorly these small-time franchises are managed.
Piece of advice: Close the business, and save yourself from further embarrassment.
OIL STANDARDS AWAY FROM THE PUMP
For the pluses: the breakfast here is really nice! Came in on a Saturday morning and though it was busy, it was not a hassle to find a place to sit. Our plates came out fast, the server was friendly and the price was very reasonable.
On the downside, I have been looking forward to find a good donut place around the Brighton area. This unfortunately, will not be it. The dough seemed to be quite nice, but there was a clear rancid taste of old oil. I do not know how often they change the golden nectar. Because of the flavor, I would say that maybe once a month, which is horrible... Not only for the taste of it, but the health risks associated with ingesting a strand of over saturated fats, that just becomes more accentuated with the continuous boiling and cooling of the liquid. I really hope they start paying attention to these details.
OMFG.... And I'm not trying to be obscene here. OMFG is a concoction not for chocolate lovers, but for choco-maniacs! Extremely decadent, and sure to turn your endorphins up. I tried combining this 50/50 with their white chocolate ice cream and god I swear it's got to be one of the best things I've ever tasted. Intoxicatingly addictive.
Some people complain here about price because they can afford $2.50 for a scoop... but not $3... Ridiculous. The product is great quality. I am happy to pay the bill + tip to the cute girl, every time.
Ok, so... if I've learned anything from my years of experience as a foodie, is that if a restaurant is called "Johnnys Burger" stick to the burgers. Same with UNO's, their specialty is pizza and thats exactly what I got. Thier multigrain crust is genius! Hearty, crisp to perfection, and much tastier than regular white dough.
Wierdly enough when we got our order, the cheese and hearty tomato sauce were blended together, rather than laid in layers. The result is a barely molten and soggy cheese... Terrible idea! There is a reason to have cheese on top: At a certain temperature the cheese will start to split from its oils and crisp, creating those mouth-watering brown spots.
So, of course I complained, and cannot give anything less than 4 stars as the manager personally apologized, they re-did a now perfect pizza and even took it off the bill!
So, admirable service made up for the technical flaw, and the re-make was PERFECT!
Tip: ask for the CHEESE ON TOP! I guarantee you'll like what you get.