Shady business tactics. A discounted promotion was advertised on their window. Turns out you have to spend a certain amount to get that discount, that's what was explained to me. Same day a friend goes into the store spent less then the amount quoted to me and received the discount. WTF!
The facility is new which is a plus. The staff that helped during our child's birthday party were bad. They were absent majority of the time. No where to be seen when the guest were arriving. And when it was time to get the kids together it got worse.
Also, we were supposed to get a t-shirt with a picture of the birthday party. It took over a month and the picture was in the wrong orientation, flipped around.
We should have gotten some money back for the bad staffing.